This guest post is by Harry French of BloggingTips.com.
Sometimes being famous isn’t all it’s cracked up to be.
When a blogger writes a negative comment about you, or goes on an outright tirade, it can be hard to bite your tongue and move on.
Sometimes, however, that’s the best course of action. Sometimes, you need to put on your boxing gloves and get ready to duke it out.
Why readers post negative comments
Excitement? Jealousy? A clever ploy for attention? A Jedi craves not these things, but many bloggers do.
Criticisms and personal attacks don’t have to be legitimate or even coherent. In fact, many “rants” that visitors will leave in your comments section are just that: rants. They are often emotionally driven and they don’t make much sense when you stop to think about what’s really being said.
Sometimes, of course, criticism is warranted and the points being raised are legitimate. In that case, you can let the critic become your best friend.
But people can post negative comments for all sorts of reasons. It doesn’t even have to be about you or your article. It could be that they’re just having a bad day and decided to take it out on you.
Come to terms with this first, and it’ll be a lot easier to know when to respond and when to walk away.
When to respond, when to walk away
You should definitely respond to legitimate criticisms of something you’re written. With that said, it’s not necessary to repeat yourself like a broken record. If you’ve already answered an objection, you can usually just point any new objecters in the direction of your answer.
When it comes to derogatory, inappropriate, or nonsensical comments, you can ignore most of them.
Think about it: what’s the value of responding to these kinds of comments? Most of the time, it’s a waste of time to bother with them.
On occasion, however, you might be able to monetize someone else’s stupidity. That becomes an interesting decision to make. If you’re saying a lot of controversial things, and you get a decent amount of hate mail for it, you could use these hate comments to generate even more controversy. Take the most blatant offenders and show the world just how ridiculous they are, without coming right out and saying it directly.
Whenever you do need to respond to hate comments, you should do so with civility. Put yourself on moral high ground. This way,